Made to order

Each M Grace piece is made after your order is placed.

This allows us to focus on the details of each piece — from stone selection and setting to final finishing — rather than producing large amounts of inventory in advance.

Most pieces are completed and ready to ship within 4–6 weeks.

What happens after you order

Once your order is placed, we begin production specifically for you.

Your piece moves through stone selection, setting, finishing, and final quality checks before it is prepared for shipment.

Because each piece is made to order, production typically takes 4–6 weeks before shipping.

You’ll receive tracking information as soon as your order is on the way.

Changes, timing & returns

Most made-to-order pieces are completed within 4–6 weeks before shipping. Timing can vary slightly depending on the design, size, metal, and stone selection.

If you need a piece by a specific date or would like to request a custom size, metal, or stone option, please contact us before placing your order.

Because each piece is made specifically for you, changes or cancellations may only be possible within a limited window after purchase. Return eligibility may also vary for made-to-order or customized pieces; please review our Shipping & Returns policy for full details.